WITHOUT LOGISTICS: CONSUMER GOODS EDITION
In consumer goods, reliability shapes reputation. This report explores how logistics performance now defines brand trust, customer loyalty and commercial resilience for the sector.
WHEN LOGISTICS WORKS, THE WORLD WORKS
Consumer goods companies are operating in a climate of shifting demand, rising expectations and frequent disruption. Recent crises have shown how exposed even the most advanced supply chains can be, and how quickly delays turn into public frustration.
Without Logistics: Consumer Goods Edition highlights how cargo owners are responding to these pressures. It explores where disruption is hurting performance and where investment in logistics is strengthening resilience, improving customer experience and protecting brand equity.
THE COST OF MISSED DELIVERIES
Each year, consumer goods supply chains absorb significant disruption, with average incident costs reaching US$680,000 and total losses climbing above US$12 billion. Many companies lose a month or more of productive time when disruption hits, and recovery often takes longer than expected.
Every delay is visible to customers. Empty shelves, late arrivals and stock shortages directly affect how consumers see brands and how quickly they switch to alternatives. That is why cargo owners are placing reliability at the centre of their logistics strategy and strengthening the systems that protect both product flow and customer trust.
KEY STATISTICS REVEALED
Our research shows how disruption is shaping consumer goods performance and where investment is starting to change outcomes.
INSIDE THE REPORT
Explore the insights showing how consumer goods companies are building reliable, resilient supply chains that protect customers and brands.
CUSTOMERS WHO MOVE FAST
Consumers switch brands quickly when products are unavailable. Every missed delivery risks sales and loyalty at a time when buying habits are less predictable and more vocal online.
DISRUPTION AS A CONSTANT
Port congestion, workforce shortages, systems failures and geopolitical shifts are hitting supply chains repeatedly. Many companies are confident in their resilience, yet performance data shows recovery often takes weeks.
INVESTMENT THAT BUILDS TRUST
Companies expanding their logistics capabilities across technology, visibility and integrated operations are improving reliability and reducing the cost of disruption. Stronger logistics performance is now one of the clearest signals of brand dependability.
IMAGINE A WORLD WITHOUT LOGISTICS
The Without Logistics series explores the hidden value unlocked by logistics across sectors, from resilience to reputation, performance to profitability.
Explore the other Without Logistics reports, with more launching soon.