WITHOUT LOGISTICS: RETAIL EDITION
In retail, every delivery is a promise. This report explores the risks, decisions and opportunities shaping how logistics is defining customer trust, brand performance and competitive advantage.
WHEN LOGISTICS WORKS, THE WORLD WORKS
The retail landscape has shifted from seasonal peaks to constant pressure. As supply chains stretch thin and volatility becomes the norm, retailers are adapting fast.
Without Logistics: Retail Edition explores how logistics has moved to the front line of brand experience, and how leaders are responding to protect margins, promises and loyalty.
THE RISK BEHIND EVERY DELIVERY
Each year, retail supply chains face more than 18,000 disruptions, with potential losses topping $7.5 billion and average incident costs exceeding $400,000.
Every delay risks more than lost revenue. It can mean missed launches, empty shelves and disappointed customers. That is why retailers are putting logistics at the heart of customer delivery and building resilience that protects more than products.
KEY STATISTICS REVEALED
Our research shows how retailers are managing disruption, and where supply chain investment is starting to pay off.
INSIDE THE REPORT
Explore the insights helping retailers turn logistics into a competitive advantage.
MISSED CUSTOMER EXPECTATIONS
Customers expect speed and certainty, but rising complexity makes reliable delivery harder to guarantee. Every missed window puts trust and satisfaction at risk.
GROWING PRESSURE POINTS
From trade disruptions to shifting demand, retailers face constant pressure on fulfilment. Investing in supply chain resilience is essential to stay ahead of volatility.
LOGISTICS THAT PROTECT LOYALTY
Retailers investing across key logistics areas are lowering disruption costs and responding faster – strengthening delivery performance and helping protect brand trust.
IMAGINE A WORLD WITHOUT LOGISTICS
The Without Logistics series explores the hidden value unlocked by logistics across sectors, from resilience to reputation, performance to profitability.
Explore our other Without Logistics reports, with more launching soon.