HOW TECHNOLOGY IS ENHANCING SAFETY FOR SUPPLY CHAIN WORKERS

Even with the most diligent approach to health and safety, multimodal trade hubs and ports and terminals can be hazardous places.

Well-defined health and safety protocols remain essential. Equally, a workplace culture where every staff member is empowered to call out safety risks is a powerful way of reducing accidents. But the recent arrival of generative AI as an everyday tool has opened up a wide range of opportunities to support efforts aimed at improving supply chain safety.

Introducing advanced technologies is shaping the future of supply chain safety. Examples such as digital twins, drones, the Internet of Things (IoT), and virtual reality are helping to reduce risks for those working on the frontlines of global trade.

These are some of the technologies being deployed to raise safety standards across supply chain productions and networks.

Examples of Technologies Transforming Supply Chain Management for Workers

Drones in Supply Chains

Remotely piloted aerial vehicles (drones) are increasingly being used for surveillance, maintenance and inventory management in ports. The use of drones in supply chains can be used for multiple operational tasks to enable the withdrawal of staff from some of the most risky areas in ports – including the area where containers are moved to and from cargo ships.

In 2023, the Port of Antwerp-Bruges in the Netherlands launched a fleet of six drones to monitor the 120kms² area the port covers. Drones in supply chain management in the Netherlands are being used to coordinate smooth, safe, and sustainable operations. They inspect port infrastructure, such as cranes, reducing the need for staff to work at height and minimising associated risks.

Annick De Ridder, Vice-Mayor of the City of Antwerp and President of the board of directors of Port of Antwerp-Bruges, said: "We are going all out to make our port – the engine of our economy – run as safely, cleanly and smoothly as possible.”

Augmented and virtual reality in supply chains

While drones offer an unparalleled perspective of port operations from the air, augmented reality (AR) and virtual reality (VR) in supply chains are providing a new lens on safety in immersive training in simulators. Lifting a 40-tonne container safely while sitting high up in a crane cabin requires skill and a high level of situational awareness. Training a new operator in the heart of a busy port injects additional risks.

AR and VR technology is opening up new risk-free training programmes. It enables inexperienced workers to encounter hazardous situations safely and improve their response to real-world dangers. The use of augmented and virtual reality in supply chain training allows workers to simulate potentially risky procedures across various port operations. This enables them to gain valuable experience in a controlled, safe environment, with no risk to themselves or critical equipment.

Automation and robotics in supply chains

By automating routine and potentially dangerous tasks, such as container handling, the risk of human error is significantly reduced. Automation and robotic systems in supply chains can be applied to cranes, forklifts, trucks and conveyor systems. At our port in Yarimca in Turkey, our easy route application is ensuring drivers spend less time in potentially hazardous areas. The system also sends alerts to them if they stray into non-walk zones or breach regulations that are in place to keep everyone working safe.

Digital twins and the Internet of Things in supply chains

Digital twins and Internet of Things (IoT sensors) in supply chains add a new level of accident prevention capability in ports and the wider supply chain ecosystem.

These technologies are being used for predictive maintenance on heavy logistics machinery, driving a process known as condition monitoring. Remote sensors can send alerts to engineers, highlighting developing safety issues before they become critical.

By avoiding machine failure, this technology can reduce the risk of accidents. For example, IoT sensors in supply chains are being used to monitor the health of crane cables in the port of Belfast in Northern Ireland.

A series of IoT sensors has also been installed on mooring bollards in the Port of Rotterdam in the Netherlands. These “smart bollards” transmit live data about the loads being exerted on ships’ mooring lines. This data can predict if a dangerous situation is developing and prompt engineers to take action to prevent an accident.

The safety benefits of IOTs and digital twins in supply chains are proving valuable right across supply chain ecosystems. In trucking services, IoT devices and telematics solutions are used to manage driver hours, track the location of trucks and monitor the mechanical health of vehicles. These systems provide real-time data, enabling better planning and response strategies, which can significantly reduce the potential for accidents.

In India, where we have a fleet of 500 trucks connecting supply chain hubs, we have deployed a system that monitors the alertness level of drivers and the road ahead. This system is helping to reduce accidents and aid investigations into incidents on the road.

The future of supply chain safety for workers

The use of digital technologies in ports and logistics sites not only safeguards workers and assets but also ensures the smooth operation of global supply chain solutions. With continued technological advancements, safety measures will improve, enhancing the industry's ability to reduce accidents, health risks, and security threats.

By introducing advanced technology as an additional layer to existing safety protocols, we can all ensure all supply chain workers go home safe at the end of their shift.