27 Oct 2026
Closing date TBC
Position Manager – Hub Operations
Department Express Business, Operations
Location Kolkata
ROLES & RESPONSIBILITIES
Key responsibilities
• Handling HUB Operations for an assigned shift.
• Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
• Manage the weekly creation and daily management of the line haul schedule and associated systems
• Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
• Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
• Maintain the shipment records for each client
• Maintain the SLA for each shipment to be received at customer premises within scheduled time.
• Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
• Plan appropriate / sufficient transportation based on daily needs.
• Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns
• Forecasting operation planning for festive peak load to ensure no breakdown in ops.
• Developing & maintaining strong and good relationship with vendors.
• Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
• Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
• Maintaining relationship with local authorities so that operation activity can be done effectively.
• Studied on customer expectation and requirement and giving input to management for planning and development.
QUALIFICATIONS & COMPETENCIES
• Any Graduate / Post-Graduate
• Experience in managing shift in Hub with at least 2-3 years’ experience.
• Able To Manage Route/Transhipment/Local Deliveries and Operations
• Able To Communicate to Branches and Vendors Efficiently
DP WORLD
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorise DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
