Privacy Policy India

Welcome to Hindustan Port Private Limited and its subsidiaries, DPWFZI, JAFZA entities , Mawani India, Bengal Ports Limited & Eastern Gateway Terminal Limited] (“HPPL and its affiliates” or “We” or “Us” or “Our”).

This Privacy Policy (“Policy”) describes the data that is collected by Us, and the manner it is used and processed by HPPL and its affiliates, as applicable. By visiting the Website or downloading our mobile / tablet Applications (“Apps”), you are unconditionally accepting and consenting to the practices described in this Policy.

We reserve the right to amend, alter, modify, or withdraw this Policy at any time, at our sole discretion, with or without notice to you. You are therefore, advised to check the terms of this Policy from time to time, to take note of any changes made thereto.

1. Personal Information that is collected by Us

    

   The information we learn from users helps us personalise and continually improve your experience at the Website and Apps. We collect and use your information to assist in and for the purpose of providing our services which includes integrated ports and logistics services and also for internal compliance purposes. We may also use this information to improve our platform, prevent or detect fraud or abuses of the Website and Apps and enable third parties to carry out technical, logistical or other functions on our behalf.

   Here are the broad types of information we gather.

   [Information You Give Us:We receive and store any information you enter on the Website and Apps or give us in any other way, such as by registering, creating an account with us or using our services. Examples of what we collect are name, address, mobile phone number, landline number, sensitive personal data

   Automatic Information:We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies”, and we obtain certain types of information such as your IP address, when your Web browser accesses the Website and Apps, or advertisements and other content served by or on behalf of the Website and Apps, on other websites.

   Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we sometimes aggregate with similar information from other customers to create new features; cookie number; services you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data such as cookies or similar data on certain parts of the Website and Apps for collection of your data, fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

   Information from Other Sources:we might receive information about you from other sources and add it to our account information. By using or continuing to use the Website and Apps you agree to our use of your information (including sensitive personal information) in accordance with this Policy, as may be amended from time to time by HPPL and its affiliates, at its sole discretion. You also agree and consent to us for collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Policy.

   We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for HPPL and its affiliates to disclose your information, if so required under the applicable law, regulations and guidelines.

   Information You Can Access: Examples of information you can access easily at the Website and Apps include: up-to-date information regarding recent enquiries; personal information (including name, e-mail, password, communications and personalised advertising preferences and address book); payment settings (including credit-card information); e-mail notification settings (including alerts, recommended for you and newsletters); recommendations (including recent history and favourites); and Your Profile (including your product reviews, requests and recommendations).

2. Controllers of Personal Information

   Any personal information provided to or gathered by Us will be stored and controlled by Hindustan Ports Private Limited (“HPPL”) / Hindustan Infralog Private Limited (“HIPL”) and its associated group companies/affiliates together read as (“Organization”).

   We or any person on Our behalf may transfer personal data or your information to any other body corporate or other trusted third parties in India, or located in any other country, so that they may process personal information on Our behalf. At the moment, we expect your information to be shared with third- party service providers for travel, human resources and other third-party applications. We shall transfer your information including sensitive personal data to only those body corporates or trusted parties who have measures in place for compliance with the 2011 Rules or similar applicable regulations.

   We will retain such personal data information only for as long as it is necessary or, for as long as it is needed to provide services to you and, as further needed for us to comply with our global legal and contractual obligations including as required under applicable laws. We shall not be responsible for the authenticity of the personal information or sensitive personal data supplied by the provider of such information. We shall not publish your sensitive personal data. We may be obligated to disclose your information, including sensitive personal data in accordance with applicable law or directions of a Government authorities.

3. Use of Cookies

    

   Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised advertisements on the Website and Apps, and other Web sites (our associates, with content served by us).

   The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of your browser. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend that you leave them turned on.

   If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

4. Sharing of Information

    

   Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below and with our affiliates as necessary, and subject to this Policy, and follow practices at least as protective as those described in this Policy.

   1. Affiliated Businesses or other Users:We work closely with affiliated businesses. These businesses operate services at the Website and/or Apps or sell offerings to you at the Website and/or Apps. In order to process the transactions on the Website and/or Apps, we share your information in relation to those transactions with these businesses. This includes but is not limited to your Profile information.
   2. Third Party Service Providers:We may employ other companies and individuals to perform functions on our behalf. They may be granted access to personal information needed to perform their functions but may not use it for other purposes. Further, they are required to process the personal information in accordance with this Policy, and as permitted by the applicable law.
   1. Business Transfers:As we continue to develop our business, we might sell or buy companies, assets or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Policy (unless, of course, the user consents otherwise). Also, in the unlikely event that HPPL and its affiliates, or substantially all of its assets are acquired, user information will of course be one of the transferred assets.
   1. Protection of HPPL and its affiliates and Others:We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our [Terms of Use] and other agreements; or protect the rights, property or safety of HPPL and its affiliates, our users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities, our professional advisers, law enforcement agencies, and insurers,
   1. To other business: we may provide statistical information to third parties, but when we do so, we do not provide personal information without your permission. Such information is usually redacted and only the relevant statistics provided.
   2. With your consent:Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information. In case of not receiving an answer to the notice, you accept to have given your consent in accordance with this Policy.

   Whenever we transfer personal information to countries outside India in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Policy, and as permitted by the applicable laws including but not limited to Information Technology Act, 2000 and the rules framed thereunder, as amended from time to time.

5. Security of your Information

    

   We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the international standards on “Information Technology Security Techniques Information Security Management System-Requirements”.

   To protect your information, we may reveal only the last four digits of your credit card numbers when confirming a payment on the Website and/or Apps. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

   Furthermore, we maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

   In order to protect you against unauthorised access to your password and to your computer please be sure to sign off when you finish using a shared computer.

6. What Information Can I Access?

   We give you access to a broad range of information about your account and your interactions with the Website

7. Use by Minors

   Use of the Website

8. Feedback

    

   We welcome your input regarding our Privacy Policy and any comments on the services we provide to you. You may send us your comments by email to [email protected].

9. Update/RemovalYou may update, change or opt for removal of your information registered with Us by written communication to us at: [email protected] and Unit no 151, 152, 153 & 154A, Maker Chambers VI, 15th floor, Plot no 220, Jamnalal Bajaj Road, Nariman point, Mumbai – 400 021.
10. Links

    This Website and/or Apps may contain links to other non HPPL

11. Grievances

If you have any concerns about privacy or grievances about the Website

[

Grievance Officer,

[[email protected]],

[+91 8879394116]

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account/business.

Our business changes constantly and our Privacy Policy and the Terms of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check the Website frequently to see recent changes which would be applicable to all visitors to the Website .