Doing Business With Us

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Doing Business With Us

SERVICEPARTNERS SECTOR
MECL MSK US
INDUS (IND)MSC & WECUS
INDAMEX (IAX) HLL - ONE -OOCL & CMA CGM  US
INDAMEX-2 (IN-2)HLL & CMA CGMUS
PAKISTAN EXPRESS (AS-1)CMA CGM , COSCO & OOCLFAR EAST & CHINA 
THAILAND INDIA PAKISTAN (TIP)ONE & NVOsFAR EAST
PAKISTAN FEEDER (PAF)MSCSUBCONTINENT 
INDIA PAKISTAN EXPRESS (IPAK)MSC  & WECEUROPE
MASIKA (MKE)MSKEAST AFRICA & MEDITERRANEAN
MOGADISHU EXPRESS (JME)MSC & WEC EAST AFRICA
MAWINGU (MWG)MSKEAST AFRICA
KARACHI GULF SERVICE (KGS)COSCO & NVOsGULF
 UAE PAKISTAN INDIA (UPI) NVOsINDIA & GULF 
INDIA MIDDLE EAST 1 (IM-1)WAN HAI,UNI FEEDER & NVOsINDIA & GULF

DP World is continually striving to provide its customers with the best possible service and always endeavors to fulfil the customers’ needs and requirements. In an effort to further improve our services and cater to the needs of our customers in a timely and efficient manner, we have established a dedicated Shipping Line Facilitation Desk under Marketing umbrella to handle all the queries and reporting needs of the shipping lines exclusively.

The dedicated team is working round the clock to facilitate our valued customers (shipping lines) 24/7 to ensure prompt feedback and timely reporting.

  • Handling shipping line queries.
  • Handling and monitoring EDI issues, belongs to VIR, IGM, DND.
  • Hold / Release containers as per shipping line instructions.
  • Monitoring and follow up of cross stuffing of containers as per shipping line requests.
  • Monitoring and follow up for container survey as per shipping line instructions.
  • Review of shipping line’s complains and follow up.
  • Coordination and follow up with shipping lines & vendors for reefers, seal issues, DG Stickers.

Contact details are as under:-

Land Line: +92 21 34739100 & 38711000 (Ext: 688 - 689 - 690)

Mobile: +92 301 2639969

E-Mail: [email protected]

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Terms and Conditions for the Provision of Services

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