Doing Business With Us

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Doing Business With Us

ServicePartners Sector
IPAK MSC - WEC Europe
INGW MSC - WEC South Africa to Persian Gulf
INDUS MSC - WEC US East Coast
MEFLMSCMiddle East Feeder
JMEMSC - WECEast Africa
AS-1CMA - APL - OOCL - COSCOFar East
MWGMSK - SCLNorth Europe/Africa
MKEMSK - SCLAfrica
MECL (600)MSK - SCLUSA
JADEMSK - SCLFar East
INDAMEXHLL - ONE - OOCL - CMAUSA
TIPONE - Xpress FEEDERFar East
KGSCOSCO - Xpress FeederGulf Feeder

DP World is continually striving to provide its customers with the best possible service and always endeavors to fulfil the customers’ needs and requirements. In an effort to further improve our services and cater to the needs of our customers in a timely and efficient manner, we have established a Dedicated Customer Service Department under the Marketing umbrella to handle all the queries and reporting needs of the shipping lines exclusively.

The dedicated team is working round the clock to facilitate our valued customers (shipping lines) 24/7 to ensure prompt feedback and timely reporting.

  • Handling shipping line queries.
  • Handling and monitoring EDI issues, belongs to VIR, IGM, DND.
  • Hold / Release containers as per shipping line instructions.
  • Monitoring and follow up of cross stuffing of containers as per shipping line requests.
  • Monitoring and follow up for container survey as per shipping line instructions.
  • Review of shipping line’s complains and follow up.
  • Coordination and follow up with shipping lines & vendors for reefers, seal issues, DG Stickers.

Contact details are as under:-

Mobile #: 0301-8218618

Email ID: QICTCustomer.Service@Dpworld.com

Land line: 111-786-888 ext.685 till 690

Our Tariff

NLCCT Tariff

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QICT Tariff

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General Terms Of Business

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QICT IT Infrastructure

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Terms and Conditions for the Provision of Services

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