Charges and Peak Periods
Close

Charges and Peak Periods

Vehicle Booking System (VBS) Tariff

View the Landside Business Update and Annual Adjustment of Vehicle Booking System (VBS) Service Charges - 1 September 2024 to 31 August 2025 announcement.

Bank holidays will be treated as normal weekdays, with peak times applicable to charges below.

VBS Charges

ITEM

CHARGE FROM 

01/09/2024 - 31/08/2025

Off-Peak Booking

Free

Peak Booking (04.00 - 07.00 and 12.00 - 18.00)

£5.56 (valid until 31/12/24)

£10 (valid 01/01/25 - 31/08/25)

Additional VBS Booking Tolerance Request ~

£18 (valid from when new gate is operational)

VBS Premium Container Listing (per container)

£0.12

VBS Non-Conformance Charge ▫

£57.32

Passenger in cab charge

£150.78
Annual Terminal Awareness Course (3 year period) ^Year 1: £50.00 / Year 2: £35.00 / Year 3: £35.00
Replacement Driver ID Card£43.38

Vehicle Euro IV and Euro V Emission Charge ◊

£51.50

Electric HGV Credit ͌

Credit £20.00

Terminal Damage Administration Fee (per instance) 

£286.60
 Terminal VBS update request  £18.00 

~ Additional VBS Booking Tolerance Request - Transport companies can select option in the VBS system to request additional tolerance on a valid VBS booking to the next hour (this functionality is dependent on daily operations)

▫ VBS Non-Conformance Charge: - common examples: No vehicle has arrived within the VBS booking time, driver departs Terminal within 60 mins of arrival without completing transactions, seal check not completed

^ Annual Terminal Awareness Course – Drivers to undertake with multiple choice test – 3 year period, on 4th year the 3 year period will recommence with a higher charge for year 1 to allow for new functionality enhancements

◊ Charge for high emission vehicles

͌  Electric HGV Credit – haulage company who made VBS bookings will receive credit

● Terminal VBS Update Request - Transport companies requesting Terminal / Gate Staff to manually update VBS bookings ie. adding on cleared containers to VBS booking.