Empty Depot Services

A broad range of container services

DP World Antwerp - Empty Depot Services (EDS) is our off dock empty depot at the left bank of the river Scheldt and offers a broad range of container services to Antwerp Gateway customers, such as storage, maintenance, cleaning and repair. The empty depot is a 100 % DP World Antwerp entity.

EDS handles empty containers that are on their way to or from Antwerp Gateway. After the damage check, they can go to the repair department if necessary. EDS is centrally located in the port of Antwerp and can also be reached by barge.

Truck Appointment System at EDS

From 31 May 2021, Empty Depot Services will also switch to an appointment system via the Truck Appointment System (TAS). From then on you create a TAS in advance for every visit to EDS via E-World 1700.

By implementing this sytem we try to gain more control over the number of trucks at the terminal, which will ensure a smoother flow, better distribution, faster administration and less waiting times for truckers.

Some practical matters

• The pre-registration is mandatory from 31 May 2021 and can be booked from 26 May 2021. It is not possible to make an appointment at the Self-Service Desk on site. If no TAS has been created in advance, it will not be possible to handle the truck.
• The slots consist of 2 hours with a tolerance of 30 minutes before and after the booked slot.
• Adjustments or rebooking of a slot, for example if you are too early or too late, can only be done via E-World 1700.

Download the leaflet with manual for truck drivers here.

Key numbers

Contact

Find out more about our contact details and opening hours