Ocean Import Operations
Execute day-to-day FCL/LCL ocean import operations from pre-arrival to customs clearance, delivery and shipment closure.
Coordinate with shipping lines, NVOCCs, CFS/ICDs, transporters, CHAs, overseas agents and internal teams.
Track vessel schedules, ETA changes, cargo discharge and availability.
Process pre-alerts, arrival notices and shipment documentation within defined timelines.
Monitor shipment milestones, free time, cut-offs and delivery schedules to ensure timely execution.
Update shipment status and milestones accurately in the operating system.
Documentation & Customs Coordination
Verify and process Bills of Lading, commercial invoices, packing lists and other import documents.
Check HBL/MBL details and coordinate corrections or amendments with relevant stakeholders.
Liaise with CHA/customs teams for clearance activities and documentation-related issues.
Coordinate Delivery Order issuance and ensure timely processing.
Ensure adherence to customs, port, shipping line and internal compliance requirements.
Maintain accurate shipment records and documentation for audits.
Shipping Line & Vendor Coordination
Coordinate with shipping lines/NVOCCs for arrival notices, vessel updates, cargo release and Delivery Orders.
Follow up with vendors and service providers for timely execution of import activities.
Track detention, demurrage and other shipment-related charges, escalating discrepancies where required.
Resolve routine operational issues and escalate delays or exceptions to the reporting manager.
Maintain effective coordination with stakeholders to ensure smooth shipment execution.
DP WORLD
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