Warehouse Operations
• Manage daily warehouse operations including inbound, outbound, storage, picking, packing, and dispatch.
• Ensure smooth execution of customer-specific contract logistics requirements.
• Monitor warehouse KPIs such as productivity, order accuracy, inventory accuracy, turnaround time, and on-time dispatch.
• Optimize warehouse space utilization and material flow processes.
Inventory Management
• Ensure accurate inventory control through cycle counts and stock audits.
• Investigate inventory discrepancies and implement corrective actions.
• Maintain inventory accuracy in WMS/ERP systems.
Team Management
• Lead, train, and supervise warehouse staff, supervisors, and shift teams.
• Plan manpower allocation and shift scheduling based on operational volumes.
• Drive employee engagement, discipline, and productivity improvements.
Customer & SLA Management
• Ensure adherence to customer SLAs and operational commitments.
• Coordinate with customers for issue resolution, reporting, and operational reviews.
• Maintain high service quality and customer satisfaction.
Process Improvement
• Identify opportunities for cost reduction and operational efficiency.
• Implement Lean, Kaizen, 5S, or continuous improvement initiatives.
• Drive automation and digital adoption where applicable.
Compliance & Safety
• Ensure compliance with EHS, statutory, and company policies.
• Maintain warehouse safety standards and conduct regular audits.
• Ensure proper documentation and adherence to SOPs.
Coordination & Reporting
• Coordinate with transportation, procurement, and customer service teams.
• Prepare MIS reports on warehouse performance and productivity metrics.
• Support budgeting and cost control initiatives.
DP WORLD
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorise DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.