Group Assistant Manager – Legal Operations

Job Purpose

Group Legal plays a critical role in supporting DP World's growth strategy, managing the legal risks of a highly diversified and geographically complex business. The Group Assistant Manager - Legal Operations will join a transforming legal function during a pivotal period of digital innovation and process excellence. This role offers exposure to enterprise legal operations at scale, diverse technical platforms, and a global team operating across emerging and developed markets.

Key Accountabilities

1. Legal Technology Systems Administration (35%)

• Administer Sirion CLM platform on a day-to-day basis: manage user access, troubleshoot technical issues, maintain system hygiene (data quality, naming conventions, folder structures).

• Administer JIRA Legal Service Management: manage intake request workflows, track matter allocation and status, generate operational reports and dashboards.

• Support migration of agreements and templates into Sirion precedent bank; maintain version control, audit trails, and metadata accuracy.

• Document and maintain standard operating procedures (SOPs) for all eight legal operations workstreams; update as processes evolve.

• Coordinate with IT and external vendors on system implementations, upgrades, and technical issues; escalate strategic platform decisions to VP.

• Manage user onboarding and training documentation for new Group Legal team members on legal operations systems and processes.

2. Document & Obligation Management (25%)

• Execute day-to-day document management: file, retrieve, organize, and maintain version control across central legal repository.

• Establish and enforce folder structure, naming conventions, and filing standards across Group Legal; train team members on compliance.

• Support obligations management workflow: extract key obligations from executed agreements, enter into Sirion, maintain renewal date tracking and compliance triggers.

• Create and maintain obligation tracking reports and dashboards for stakeholder groups; provide monthly reporting to VP.

• Coordinate archival and transition of legacy contracts and documents into modern systems; liaise with IT on data migration.

3. Research, Knowledge & Compliance Support (20%)

• Conduct regulatory and legal research on assigned topics (e.g., freight forwarding licensing frameworks, jurisdiction-specific compliance requirements).

• Maintain transaction tracking documentation and support transaction bible uploads for M&A and major commercial transactions.

• Support development and maintenance of legal playbooks, risk assessment frameworks, and policy repositories.

• Assist with regulatory compliance monitoring across key regimes impacting Group Legal function; flag emerging requirements to VP.

• Prepare research summaries and briefing documents using AI-assisted tools (Claude, legal insights platform); present findings to stakeholders.

4. BAU agreement reviews (15%)

• Review and quality check BAU agreements such as NDAs, LOI, MoU.

• Review commercial contracts against negotiation playbooks where available.

• Coordinate requests for legal support incoming using JIRA.

5. Stakeholder Support & Operational Excellence (5%)

• Respond to requests from Group Legal team members across HO, regions, and business units with accuracy and responsiveness.

• Deal with data, reporting, process improvement analysis, and administrative requirements.

• Participate in legal operations governance forums and steering group meetings; contribute operational insights.

• Identify process bottlenecks and inefficiencies; propose solutions and collaborate on implementation.

Qualifications, Experience and Skills

Essential Qualifications and Experience: 

• Bachelor's degree in Law, Business Administration, or related field (or equivalent professional qualification). Ideal candidate has passed the E&W SQE.

• 2–4 years of experience in legal operations, legal services administration, contract management, or related function.

• Demonstrated experience with legal technology platforms (CLM, document management, matter management systems); strong learning ability required.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn new software quickly.

• Strong written and verbal communication skills; ability to work effectively with lawyers and support staff across multiple locations.

• Organized, detail-oriented, and proactive problem-solver with ability to manage multiple concurrent workstreams.

Preferred Skills: 

• Prior experience in in-house legal department or law firm legal operations.

• Familiarity with Sirion CLM, JIRA, or similar enterprise platforms.

• Experience with regulatory research or legal compliance documentation.

• Exposure to legal operations frameworks and best practices (e.g., CLOC principles, ACC resources).

• Experience working across emerging market jurisdictions or global organisations.

• Basic familiarity with AI-assisted tools (e.g., Claude, ChatGPT) applied to legal workflows.