OSITRAN – User service

OSITRAN – User service

Users are reminded that the customer service office is located on the first floor of the Muelle Sur administrative building, located at Av. Manco Cápac N° 113, Cercado del Callao, Province of Callao, whose operating hours are from Monday to Sunday from 7:00 am until 7:00 p.m.

Likewise, the phone number for attention is (511) 206-6500 where you can be referred to the following options:

Option 1 Customer Service Area

Monday to Friday from

7.30 a.m. to 4.30 p.m.

Option 2 Identification Area
Option 3 Commercial Area
Option 4Operations Area
Option 5Billing Area
Option 6Deductions
Option 7*Reception Area

Monday through Friday

from 8 a.m. to 12 p.m. and

from 2 p.m. to 4 p.m.

*Complaints can be channeled by calling the Reception area.

For more information visit
OSITRAN User Service